NORA | Women's Wedding Ring

At CINCIN.com.my, we take great pride in the quality and craftsmanship of our jewellery. We are committed to providing you with products that surpass your expectations and stand the test of time. To ensure your peace of mind, we offer a comprehensive warranty on our jewellery pieces.

1. Warranty Coverage: Our warranty covers manufacturing defects and craftsmanship issues that may arise within a specified period from the date of purchase. This includes, but is not limited to, issues such as loose gemstones, faulty clasps, or structural defects.

2. Warranty Duration: The duration of our warranty may vary depending on the specific product. Please refer to the product description or contact our customer support for detailed warranty information for the item you have purchased.

3. Exclusions: Our warranty does not cover damages resulting from normal wear and tear, improper handling, accidental damage, loss, theft, unauthorized modifications, or repairs performed by third parties. Any alterations made to the product by someone other than CINCIN will void the warranty.

4. Warranty Process: If you encounter any issues covered by our warranty, please contact our customer support within the warranty period. Our dedicated team will guide you through the necessary steps to assess the situation and provide a resolution.

5. Resolution Options: Depending on the nature of the issue, we will strive to offer a suitable resolution. This may include repair, replacement, or, in some cases, a refund or store credit. Our goal is to ensure your satisfaction and maintain the integrity of our products.

6. Care and Maintenance: Proper care and maintenance are essential to prolong the lifespan of your jewellery. We recommend following our care instructions provided with your purchase. Regular cleaning, professional inspections, and appropriate storage will help maintain the beauty and quality of your jewellery.

7. Limitations of Liability: Our warranty is limited to the repair, replacement, or refund as specified above. CINCIN shall not be held liable for any incidental, consequential, or indirect damages arising from the use or misuse of our products.

8. Warranty Transferability: The warranty is non-transferable and is only applicable to the original purchaser of the jewellery item.

Please note that our warranty is in addition to any rights you may have under consumer protection laws in your jurisdiction. This warranty does not affect your statutory rights.

If you have any questions or require further assistance regarding our warranty, please reach out to our customer support team. We are here to ensure your satisfaction and provide the exceptional service you deserve.

At CINCIN.com.my, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.

1. Information Collection and Use

1.1 Personal Information When you make a purchase or create an account on CINCIN.com.my, we may collect personal information such as your name, email address, shipping address, phone number, and payment details. This information is used for order processing, shipping, and customer support.

1.2 Usage Data We may also collect non-personal information, such as your IP address, browser type, device information, and website usage patterns. This data helps us analyze and improve the performance and functionality of CINCIN.com.my.

2. Information Sharing and Disclosure

2.1 Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in delivering our products and services, including shipping carriers, payment processors, and customer support providers. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

2.2 Legal Compliance We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

3. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with CINCIN.com.my. You can modify your browser settings to refuse cookies or provide alerts when cookies are being sent. However, please note that certain features of CINCIN.com.my may not function properly without cookies.

5. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, or updates. You can opt out of receiving marketing communications at any time by following the instructions provided in the emails or by contacting our customer support.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact our customer support.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on CINCIN.com.my, and the revised version will be effective upon posting. We encourage you to review this Privacy Policy periodically.

By continuing to use CINCIN.com.my after the posting of any changes, you acknowledge and accept the updated Privacy Policy.

How to Measure Your Ring Size:

Option 1: Professional Sizing: Visit a jeweler for precise sizing.

Option 2: DIY Sizing:

1. Prepare: Paper strip (0.5 inches wide, 4 inches long), Millimeter ruler.
2. Measure Your Finger: Wrap the paper around your finger, Mark the overlap.
3. Determine Ring Size: Measure the length in millimeters, Use a ring sizing chart or consult a jeweler.

Considerations:

• Ring Width: Wider rings may need a slightly larger size.
• Temperature: Measure at a normal temperature.
• Try Sample Rings: Test different sizes and widths.

Option 3 : Use An App
Download our Ring Sizer App or Android Version for easy at-home sizing. Our team is here to help you find the perfect fit to symbolize your love and commitment.